We’re in unchartered waters. The COVID pandemic created unprecedented disruption. We’re here to help you.
Ralston Excellence will help you respond to the present and plan for the future.
Select One of These Services See How We Can Help You!
Redesign Processes for the New Normal
Automate Processes for Predictable High Performance and Scale
Develop Skills for Agility and High Performance
Build Competency to Create a New Approach for Complexity
Adapt to a Work-From-Home Environment
Keep Your Work Teams Aligned and Empowered
EXCELLENCE YOUR WAY
Your organization is unique. Your approach to achieving excellence needs to be adaptable to your culture, skills, structure, and environment. We will help you define and implement Excellence Your Way.
RESULTS FOCUSED
Excellence is defined by performance in the most important measures for your organization. If your measures are well defined, then we’ll help you achieve the goals you are targeting. If not defined, we’ll help you build a balanced composite of measures and goals for your organization.
CUSTOMER DRIVEN
Your customers are the ultimate judges of performance. Customer-driven excellence involves delivering high value products and services in a manner that is timely, error-free and competitively priced. We’ll help you to build customer trust, loyalty, and sustainability.
“Er is a dedicated quality professional whom I have known for many years. He is a good Baldrige thinker and an experienced quality expert who has proven effective at implementing positive change in many industries and organizations.”
“Er and I worked together for more than 10 years at AMP, Incorporated. Er’s analytical mind and methodical approach to business enabled the company to achieve high levels of performance in quality, customer service, and profitability. Er has always displayed a high degree of integrity, responsibility, and ambition.”
“Er has extensive background in quality, continuous improvement, and statistical analysis. Er has strong personal characteristics, including impeccable honesty and integrity. He is bright, experienced, and analytical in his approach to business.”
“Er is an incredible professional in his field. He comes with experience and knowledge that is invaluable and he delivers performance through exceptional moral and ethical behavior. He has a great ability to convert information into knowledge that anyone can learn from.”
“Er is a very gifted and intelligent mind in the realm of process improvement. His understanding of data, process, and methodology were unparalleled at WFUBMC.”
“I had the opportunity to work with Er on both a space redesign and a major core process redesign and found Er to be extremely knowledgeable, capable, and able to manage varying and often diverging opinions and data. He is very good at helping a group create renewal that is their own. Er applies Lean in a holistic and balanced way, so no matter what the issue or the challenges, you will find balanced and effective solutions.”